Inclusion By Default: How Information Cards Can Build a Truly Inclusive Workplace

Creating an inclusive workplace isn't just good ethics—it’s good business. Supporting employees with disabilities unlocks untapped talent, enhances innovation, and fosters diverse perspectives. Yet, true inclusion isn’t just about making adjustments when asked—it’s about embedding accessibility and understanding into everyday work culture. That’s what the Inclusion By Default campaign is all about.

One simple yet powerful way to promote inclusion is through information cards—a tool that allows employees to communicate their needs proactively and effectively. These personalised cards provide concise, practical details about an individual’s disability, preferred communication methods, sensory sensitivities, assistive technology, and any necessary adjustments.

Think of them as a quick reference guide that removes the need for difficult or awkward conversations. Rather than repeatedly explaining their needs, employees can share their card with managers or colleagues, ensuring their workplace understands how to support them. This small but impactful step reduces misunderstandings, fosters awareness, and empowers employees to thrive.

Example Info Card provided by John McDonald, IBD Awards Winner 2024:

By adopting tools like information cards, businesses shift from a reactive approach—where inclusion happens only when challenges arise—to a proactive one, where inclusion is the default. This aligns directly with ABC’s Inclusion By Default campaign, which advocates for making inclusive practices an embedded, everyday reality.

Beyond accommodation, inclusion means recognising the value of different perspectives and enabling every employee to contribute fully. Implementing small, practical solutions like information cards is a clear step towards a workplace where accessibility isn’t an exception—it’s expected.

Let’s move beyond simply accommodating disability and embrace the true potential of an inclusive workforce. When businesses make inclusion the default, everyone benefits.

Blog credits to John McDonald, IBD Award Winner 2024.